Shipping & Return Info – Soই by Samprity

📦 Shipping (India)

  • Orders dispatched within 2 working days

  • Delivery time: 3–8 business days (prepaid orders)

  • Free shipping on orders ₹1500 and above

  • ₹100 shipping charge for orders below ₹500

  • ₹60 shipping charge for orders between ₹500–₹1499

❌ Cancellation

  • Orders can be cancelled only before shipment

  • After shipping, actual courier charges (up to ₹200) may be deducted

🔁 Return / Exchange

  • 3 days (72 hours) return or exchange from delivery

  • Product must be unused and returned in original packaging

  • Uncut opening video is mandatory for damage or defect claims

  • No return/exchange on nose pins or offer/discounted items

  • No return/exchange for international orders

📌 Return Pickup

  • Doorstep pickup available at ₹75 per package

  • Free pickup for manufacturing defects

✨ Thank you for shopping with Soই by Samprity 💛