Shipping & Return Info – Soই by Samprity

📦 Shipping (India)

• Orders dispatched within 2 working days

• Delivery time: 3–8 business days (prepaid orders)

• Free shipping on orders ₹1500 and above

• ₹100 shipping charge for orders below ₹500

• ₹60 shipping charge for orders between ₹500–₹1499

❌ Cancellation

• Orders can be cancelled only before shipment

• After shipping, actual courier charges (up to ₹200) may be deducted

🔁 Return / Exchange

• 3 days (72 hours) return or exchange from delivery

• Product must be unused and returned in original packaging

• Uncut opening video is mandatory for damage or defect claims

• No return/exchange on nose pins or offer/discounted items

• No return/exchange for international orders

📌 Return Pickup

• Doorstep pickup available at ₹75 per package

• Free pickup for manufacturing defects

✨ Thank you for shopping with Soই by Samprity 💛