At SOই by Samprity, we are committed to delivering your orders safely with secure packaging and within the promised time frame. We work with trusted courier partners to ensure timely and reliable delivery.

Shipping Charges

We maintain transparent and fair pricing for all our products. Shipping charges are applied as follows:

• Free Shipping on orders of ₹1500 and above

• ₹100 shipping charge for orders below ₹500

• ₹60 shipping charge for orders between ₹500 – ₹1499

Shipping Within India

Processing Time

• Orders are dispatched within 2 working days

Delivery Time

• Prepaid Orders: 3–8 business days across India

Delivery timelines may vary slightly depending on location and courier availability.

International Shipping

We ship to most international destinations, including:

• USA

• Canada

• European countries

• Australia

• New Zealand

Shipping costs and delivery timelines depend on the destination country and order value.

For international orders, please contact us at:
📩 info@soibysamprity.com or via the WhatsApp chat option on our website.

Note:
Any customs duties, taxes, or import charges imposed by the destination country must be borne by the customer.

Shipping Policies

• Orders are dispatched within 2 working days or as per the selected delivery schedule

• Delivery will be made to the address provided at checkout

• For any address modifications, please contact us on the same day of placing the order

• We ship throughout the week, except Sundays and public holidays

• We use reliable courier partners such as Delhivery to ensure safe delivery

• If courier service is unavailable in your area, we will contact you for an alternative solution

Cancellation Policy

• Orders can be cancelled only before shipment

• For prepaid orders, refunds will be made to the original payment method

• If cancelled after shipping or returned to us, actual shipping charges (up to ₹350) will be deducted from the refund amount